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The full results of our latest survey, with ratings for all the major providers including. But our broadband survey reveals that many broadband providers still don't deliver on those fronts. Being the largest internet provider in the … Automatic compensation ensures those who experience poor service get money back when things go wrong, without having to chase it. We'll only endorse providers that have committed to both schemes. now to get instant access. Not yet a member? The best broadband companies offer great service at a great price. Recommended Providers, whatever score they receive in our customer survey. Plusnet is the big winner in this year’s Best … First month £5, then £9.99 per month, cancel anytime. Are you getting the broadband speed you're paying for? The two are designed to ensure a fairer broadband market - the codes require providers to give customers clear indications of the speed they can expect and a minimum speed that's guaranteed. Join Which? Quotes from real customers on their experiences. We use cookies to allow us and selected partners to improve your experience and our advertising. They provide a fast connection you can rely on and are on hand to help in the rare instances when something goes wrong. Do you want to know the best and worst broadband providers in the UK? Recommended Provider. Best for coverage: BT Broadband BT broadband - buy here. They must also be signed up to two new schemes from Ofcom: its Codes of practice and its automatic compensation scheme. Its name may surprise you, but it offers both decent speeds and excellent customer service. We’ll tell you exactly what you need to know about all the UK’s biggest broadband providers and will help you avoid signing up for a deal you'll come to regret. Our broadband speed test can help you find out. Recommended Provider. Plusnet: Reliable, fuss-free internet for a great price. Only logged in Which? This gets you not just speeds averaging 63Mb but also Virgin's base Mixit TV package. Which? By continuing to browse you consent to our use of cookies. Which internet service provider (ISPs) we rated as a Which? If they charge too much, they're not eligible to be Which? It's also good value, so signing up for one of its packages won't break the bank. Virgin's best value broadband and TV deal is its Big Bundle, coming in at £33 a month. A full breakdown of how each provider is rated for customer service, value for money, connection speed, technical support and more. members can view the scores and recommendations below. Individual overviews of each provider, revealing everything from the deals they offer to the levels of complaints about them. Bad broadband is more than just a mild inconvenience. We've reviewed all popular broadband providers including BT, Sky and Virgin to help you save money and find the best broadband provider for you. You can understand more and change your cookies preferences here. Our rigorous tests find the facts, and our impartial reviews tell you the truth about how products perform. We know that price is important, so we only give the award to those broadband companies we feel charge a reasonable price for their services. More than 8,000 broadband provider customers took part in our latest survey, and one provider impressed enough to be named a Which? Lab reviews of the equipment they supply. That's why we survey a wide range of providers across the UK to find out exactly what their customers think. Recommended Providers are the cream of the crop, and the accolade is only given to ISPs that achieve a customer score of 70% or above. That's not all. We asked thousands of customers about their experiences, so we can tell you which providers you should use and which to avoid. Both exist, in part, thanks to campaigning by Which?, but they are also voluntary. We know how important it is to have a strong, stable connection, good customer service when things go wrong and the reassurance you're getting value for money.

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